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Help Me Plan a Trip to NYC with Trippy
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Who wants to help me plan my trip to New York this weekend? If you have a Facebook account, log on to Trippy and help. (Use beta code “cranky” to get access.) Trippy launched in…
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Air New Zealand Wins the Award for Best Single Achievement in the Passenger’s Experience
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Greetings from Seattle. It’s a busy week here at the Airline Passenger Experience Association (APEX) 2011 Expo. I’ll be writing about several things over the next couple weeks, but I wanted to start with the…
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Frequent Flier Redemption Engines Have a Ways to Go
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Two new websites have popped up with the specific purpose of trying to make frequent flier mile redemption easier: PointHub and MileWise. That sounds like a good plan to me, but I thought I’d put…
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Honoring the Flight Crews That Died Ten Years Ago Today
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It’s a rare Sunday post here on Cranky, but of course, it’s no ordinary Sunday. It’s been 10 years since four aircraft were hijacked and flown into the World Trade Center, the Pentagon, and a…
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Cranky on the Web (September 5 – 9)
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What ‘trusted traveler’ means to you – CNN Out of the Office Talking a little bit about the TSA’s proposed new “known” or “trusted” traveler program. Tales of 9/11: The Cranky Flier remembers the day…
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Topic of the Week: What Do You Want to Know About Alaska Airlines?
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I’ll be in Seattle next week for the Airline Passenger Experience Association (APEX) 2011 Expo, and I’m excited. But while I’m up there, I’m going to take some time to go meet with the good…
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Why I Don’t Consider Frequent Flier Programs When Booking Travel (Ask Cranky)
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I know I’ve touched on this many times before, but reader Morgan would like to know more about why I don’t consider frequent flier programs when traveling. Seems like a good time for the latest…
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US Airways Finds No Issues on the Flight Featured in Union Safety Complaint Ad
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Remember that ad the US Airline Pilots Association (USAPA) took out in USA Today claiming that US Airways was unsafe? There was a specific flight used as an example and that may be coming back…
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Cranky on the Web (August 29 – September 2)
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I’m taking Monday off, so I’ll be back on Tuesday. (Yes, it’s Labor Day, but it’s also the day after my birthday and I’d like to relax a little this weekend.) Opinion: Airline overreaction a…