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Recent Articles
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Topic of the Week: Is Delta the Airline of the Year?
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Air Transport World has named Delta the airline of the year for 2014. That’s the first US-based winner since Southwest in 2003. What do you think? Is Delta deserving?
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A Short and Somewhat Confusing History of American Eagle, er, Envoy
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American Eagle Airlines has announced that it’s changing its name to Envoy, but it will keep flying under the American Eagle brand. Confused yet? You aren’t alone. American Eagle has become something that people don’t…
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How Does Overbooking Work? (Ask Cranky)
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It’s time once again to answer a reader question. This time, the question is pretty broad, but it’s a very good one. I’ll let Nathan pick it up from here. One thing I can’t figure…
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First Glimpse of American’s New York Strategy Shows Less Focus on New Yorkers
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We had our first look into the new American’s schedule planning strategy last week when the airline announced how it would deal with its newly-reduced slot holdings at Washington/National and New York/LaGuardia. Slight refresher: As…
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Cranky on the Web (January 13 – 17)
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Airline merger will hurt some cardholders – Philadelphia Inquirer Apparently the decision to stop allowing Amex Platinum access to US Airways clubs is causing quite a stir with some people crying that the airlines promised…
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Topic of the Week: PeopleExpress Tries Yet Again
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Remember when the new PeopleExpress said it would be flying by Summer 2012? Ha, not even close. It bought the certificate for XTRA Airways but that didn’t go anywhere. Now it’s said to be trying…
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When a Stop in Sub-Zero Minneapolis Seems Like a Great Idea (Tales From The Field)
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We all know how terrible the weather was to start the year, and of course, that meant an incredibly busy time for Cranky Concierge. We were able to help a lot of people get home…
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Norwegian’s Efforts to Be a Global Airline Cause Major Fights Here in the US
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When you hear an airline say it wants to be global, that generally means it wants to fly to places around the world. But when Norwegian says it, it means something different. And its competitors…
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American, Delays/Cancellations, Delta, JetBlue, JFK – New York/JFK, ORD – Chicago/O’Hare, United, WeatherAn In-Depth Look at How Airlines Handled the Weather in New York and Chicago
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I’ve had a few notes and comments come in regarding how one airline handled the bad weather last week versus another airline. There’s no question that the airlines handled things differently, and for that reason,…
