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Recent Articles
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Cranky on the Web (March 10 – 14)
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In the Trenches: The Difficulty of Going Mobile – Intuit Small Business Blog In particular, this is about the difficulty of getting your employees mobile. There’s always that one old system that causes problems. For…
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Topic of the Week: Malaysia Airlines Flight 370
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I haven’t written about the strange disappearance of Malaysia 370 because I have nothing to add. We know very little and the story gets stranger every day. I don’t like to speculate publicly… but if…
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The Fight for American’s Gates At Dallas/Love Field Heats Up
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When American and US Airways settled with the Department of Justice (DOJ) and offered to give up some assets to complete their merger, most people assumed that the slots in DC and New York would…
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American is Upgrading Its 767s, but Only the Front Half
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Before the US Airways merger, American had said it would eventually refit some of its 767 fleet with flat beds in Business Class, but we didn’t really have much more insight into when or what…
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United’s Economy Plus Policy When You Change Your Flight is Entirely Unfair
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If you buy an upgrade into an extra legroom seat, you probably expect that fee to be non-refundable if you decide not to travel. That tends to fit with how the airlines sell tickets, so…
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Cranky on the Web (March 3 – 7)
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Volaris interested in joint marketing program at Ontario Airport – Inland Valley Daily Bulletin Volaris is interested in its using Ontario’s joint marketing program, and I was asked to weigh in. I generally like these…
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Topic of the Week: Delta’s New Award Chart is Out
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It looks like all the negative press surrounding Delta’s decision to only release the earning and not burning half of its new SkyMiles program got the airline to reverse course. We now have the full…
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Frontier’s Expansion in St Louis is All About Lowering Costs
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Frontier has been on a tear lately. In the last month, it has announced 13 new routes; 3 of them from what seems like an unlikely location, St Louis. Fresh with new ownership, it appears…
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American Makes Choice Fares What They Should Have Been When They Launched
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When American and US Airways merged, there were plenty of people assuming that the airline would use a blunt instrument to increase revenues; we’d see flights slashed and fares skyrocket. What seems to be happening…
