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Instead of the State Flag, Southwest Honors Hawai’i with a Different Kind of Special Livery
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For many years, Southwest has honored its largest destinations by painting an airplane with the state flag. The very first was, to the surprise of nobody, Texas One, painted in 1990 to celebrate the airline’s…
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United Ponders the Future of Sales and Distribution in a New Post-Pandemic World
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United has been very clear that running an airline post-pandemic is going to be very different than running one before. You can read through earnings transcripts and see CEO Scott Kirby talk about the shifts…
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Cranky Weekly Review Presented by Oakland International Airport: Earnings Season Hits High Gear, Delta and WestJet Slow Down Their Relationship, More
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American Turns the Tide, Posts Q1 Profit American Airlines becomes the first major U.S. carrier to earn a profit for Q1, as the carrier eked out a $10 million quarter in the black on a…
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Airline Plans for Summer in New York City Crystalize at a Higher Level Than You Might Expect
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We are now one month removed from the Federal Aviation Administration’s announcement that it would beg airlines to reduce flying in the New York City area this summer to help relieve congestion. Most airlines have…
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A Step Back in Time on WestJet From Vancouver (Trip Report)
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We did something strange for spring break this year… we took a cold weather repositioning cruise up the coast from LA to Vancouver. I’ll write the cruise up later, but more relevant here is that…
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The Cranky Flier Interview with Air Canada SVP Products, Marketing, and eCommerce Mark Nasr on Rolling Out NDC
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Listen on Apple, Spotify, or wherever you get your podcasts. Let me guess… you’ve been really jonesing for another piece about NDC and travel agency booking strategies, right? After all, there has been a lot…
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Cranky Weekly Review Presented by Oakland International Airport: United Heads Down Under; Earnings for Alaska and United, and More…
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G’Day Mate: United Grows Down Under United airlines will see major growth to both Australia and New Zealand later this year, expanding its offerings from the United States to the two counties by adding new…
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Alaska’s Rationale for Killing Kiosks
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Alaska caused something of a stir this month when it announced it was removing kiosks from its check-in areas, making it impossible for travelers to print their own boarding passes at airports. There’s a lot…
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Delta is Going to Start Overbooking More, and We Should All Be Thrilled
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One of the big questions coming out of the pandemic is around what changes that occurred will remain permanent and what will shift back to “normal” eventually. On the revenue side, we have American believing…
