Airline Operations Stabilize as Schedules Become More Reliable

Airline Operations Stabilize as Schedules Become More Reliable

Running an operation at a time when schedules are changing frequently and close to departure is not for the faint of heart. Things get even more complicated when airlines purposefully decide to cancel at the last minute for commercial reasons, not operational ones. The pandemic has created an alternate universe … Read the post

A New Cranky Talk Is Live: Summer Travel Ideas in the Time of COVID-19

A New Cranky Talk Is Live: Summer Travel Ideas in the Time of COVID-19

Summer Travel Ideas in the Time of COVID-19
It’s time for another episode of Cranky Talk. This time, I bring in a special guest to talk about summer travel ideas in smaller towns around the US. With international travel on ice for some time, this seemed like something helpful we … Read the post

Cranky on the Web: Visiting Friends and Relatives, American Fills Up Planes

Cranky on the Web: Visiting Friends and Relatives, American Fills Up Planes

American Airlines will book flights to full capacityAssociated Press
American has lifted its booking limits for travel starting July 1. The airline has data showing people don’t really change their behavior, even if they tweet angrily. That being said, the timing of the announcement could have been better.… Read the post

3 Links I Love: Allegiant’s Advantage, Frontier’s CEO Talks, A New Site You Need

3 Links I Love: Allegiant’s Advantage, Frontier’s CEO Talks, A New Site You Need

This week’s featured link

Allegiant CEO Shareholder LetterAllegiant
If you ever doubted that Allegiant was well-positioned for the future, read this letter to shareholders from CEO Maury Gallagher. I agree with just about everything he says. His thoughts on business travel are definitely concerning for the industry.

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Now Available: Cranky Jackass Stickers and Busiest Airport Shirts

Now Available: Cranky Jackass Stickers and Busiest Airport Shirts

When we first rolled out Cranky merchandise, the response was overwhelming. I can’t think you enough for helping to support the team while travel remains slow, at best. Many of you had suggestions for things you’d like to see, and we’ve been working furiously on your ideas. Here’s what is … Read the post

How Loyalty Programs Make Money, Courtesy of United

How Loyalty Programs Make Money, Courtesy of United

We’ve long known that airlines make big money from their loyalty programs, but the exact structure has been shrouded in secrecy. That is now changing as airlines look to leverage these money-makers as collateral for financing. United has just unlocked more than $5 billion by putting up its MileagePlus loyalty … Read the post

Cranky on the Web: JetBlue New Routes, Cleaning Supplies, SoCal Flights

Cranky on the Web: JetBlue New Routes, Cleaning Supplies, SoCal Flights

How JetBlue Just Flouted Airline Industry Norms by Launching New RoutesSkift
In case you missed it, JetBlue rolled out a bunch of new routes. I’m hoping to cover this next week when I have more information.

Sanitizer with your Stroopwafel? Many airlines are Read the post

The Cranky Flier Interview #17: United Airlines Vice President, International Network and Alliances, Patrick Quayle

The Cranky Flier Interview #17: United Airlines Vice President, International Network and Alliances, Patrick Quayle

It’s time for another episode of The Cranky Flier Interview.

Patrick Quayle, VP of International Network and Alliances for United Airlines sat down with me to talk shop. Below, you’ll find just shy of 20 minutes of us talking about the madness that is planning … Read the post

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