Cranky on the Web: DOT Weighs In On Refunds, Rebuilding Networks

Cranky on the Web: DOT Weighs In On Refunds, Rebuilding Networks

Airline cancel your flight due to coronavirus crisis? You’re still due a refund, DOT saysUSA Today
DOT now says that airlines have to give prompt refunds during cancellations or significant schedule changes. That’s great news for travelers in that this means United and JetBlue likely can’t hold on …

3 Links I Love: Just How Empty Those Planes are, Virgin Australia on the Brink, Delta Clean

3 Links I Love: Just How Empty Those Planes are, Virgin Australia on the Brink, Delta Clean

This week’s featured link

Ethics of Airline Bailouts in Spotlight With Virgin-Qantas FeudBloomberg
Quite the brawl going on down under. Virgin Australia wants the government to bail it out. Qantas sees blood in the water and wants no help. There has been talk of letting the airline fail …

Southwest to Offer Preboarding To Those Willing to Help Prevent COVID-19 With New Shoot’nBoard Program

Southwest to Offer Preboarding To Those Willing to Help Prevent COVID-19 With New Shoot’nBoard Program

There is very little that preoccupies Southwest travelers’ minds more before a flight than wondering if they’ll be able to get the seats they prefer. Southwest is now rolling out a new way to put people’s minds at ease… if they’re willing to chip in to fight COVID-19. Say hello …

American Slashes Los Angeles Service in April; Will It Ever Return?

American Slashes Los Angeles Service in April; Will It Ever Return?

American loaded its most recent short-term coronavirus-related April schedule cuts over the weekend, and the airline cut deep in some geographies. It promised a 60 to 70 percent domestic cut in April, and while it didn’t get there on a network level (yet), Los Angeles is getting close with …

The Government Stimulus is Done, Now We Wait to See the Results

The Government Stimulus is Done, Now We Wait to See the Results

Congress finally came to an agreement, and the President signed the bill. Now, the CARES Act is about to pump an unfathomable $2 trillion into the economy with more than $50 billion marked for the airlines. Is this good or bad? Yes, yes it is.

I suppose we should start …

Cranky on the Web: Impact on Travelers and Employees, More Refunds, Biscoff, and a Virtual Happy Hour

Cranky on the Web: Impact on Travelers and Employees, More Refunds, Biscoff, and a Virtual Happy Hour

What does the airline aid package mean for travelers? Not muchTPG
The headline says it pretty well. Other than having more flights operating than demand would otherwise require, the aid package shouldn’t mean much of a change for travelers.

Can you get an airline ticket refund due to

When Airlines Refuse Refunds, There Will Be Consequences

When Airlines Refuse Refunds, There Will Be Consequences

It started with a schedule change policy. United — looking ahead and realizing that it was about to be bleeding cash when it canceled more than half of its flights due to this coronavirus — decided to suddenly scrap its rule allowing refunds when flights changed more than two hours. …

Reversal of Fortune: Airlines Suddenly Thrilled That the 737 MAX is Grounded

Reversal of Fortune: Airlines Suddenly Thrilled That the 737 MAX is Grounded

Remember the good old days when we could just talk about how incompetent Boeing was and get collectively angry that the MAX still hadn’t returned to service?

That was a month ago.

Things couldn’t be any more different right now. Oh sure, we can still talk about how incompetent Boeing …

Cranky on the Web: What to Do When Your Flight Cancels, More Coronavirus

Cranky on the Web: What to Do When Your Flight Cancels, More Coronavirus

14 Things to Do When Your Flight Is Canceled or DelayedUSNews and World Report
Finally, something not related to the coronavirus. Here’s an article about what to do when your flight cancels. I had a few tips in there.

American Airlines jobs on the line, DFW Airport stores

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